Ordering Process for Trays: Step-by-Step Guide

Written by Fasih Rauf, packaging consultant at Dream Custom Boxes.

ordering-process-for-tray
Table of Contents

Whether you are organizing a corporate gala, managing a busy cafeteria, or launching a new food brand, trays are essential to your operations. Choosing the right tray is an important business decision. The reason is obvious: trays affect product safety, shelf life, and overall cost-efficiency. 

However, for many businesses, the ordering process for trays can feel surprisingly complex. Think of the variety of materials, sizes, and customization options. 

Understanding the process ensures your business or event runs smoothly. When you know exactly what to expect, you ensure food safety. Most importantly, you can avoid costly delays and stay within your budget. 

This guide outlines every step of the process to help you order with confidence.

What Are Trays and Their Common Uses? 

Trays are flat, shallow platforms designed to hold, carry, or display items. While they may seem simple, these tools are the backbone across several industries.

Businesses and individuals typically order trays for:

  • Catering and Hospitality: Transporting hors d’oeuvres or serving large-scale meals.
  • Food Packaging: Retail displays of food or baked goods.
  • Medical and Laboratory: Organizing sterile instruments or transporting samples.
  • Corporate Events: Presenting “boxed” style lunches or coffee service.
  • Retail and Industrial: Arranging small components or displaying merchandise.

Because trays are used in so many ways, the ordering process must be precise to ensure each one fits its specific purpose.

Popular Types of Trays You Can Order

Before diving into the tray ordering process, it is helpful to note the different tray types available on the market.

Here are the popular types you can order. 

Food Service and Cafeteria Trays

food-&-cafeteria-tray

Food service or cafeteria trays are durable, reusable options. They are usually made from fiberglass, recycled paper, or heavy-duty plastic. These trays are designed for high-frequency use in schools, hospitals, or fast-food environments.

Catering and Party Trays

catering-&-party-tray

Often larger and more decorative, these are ideal for platters of sandwiches, cheeses, or desserts. 

Aluminum Trays

aluminum-tray

Aluminum trays are lightweight and heat-resistant. They are ideal for oven-ready and reheatable meals. These trays are commonly used for baked pasta, lasagna, and other dishes that require high-temperature preparation or reheating.

Disposable and Eco-Friendly Trays

cardboard-tray

Commonly used for takeout or casual events, these trays are made from cardboard, paperboard, pulp, or compostable materials. 

Cardboard and paperboard are lightweight, which can lower shipping costs and reduce environmental impact during transportation. Their surfaces are highly customizable, enabling businesses to print designs, logos, and branding messages directly onto the trays. Most importantly, these food trays are designed for single use to minimize cleanup time.

Custom-Branded Trays

food-branded-tray

For businesses looking to increase brand recognition, custom trays can be printed with logos, specific colors, or unique shapes.

Step-by-Step Ordering Process for Trays

Understanding the tray ordering process is much easier when you break it down into practical steps. 

Follow these steps below to ensure that nothing is overlooked.

Step 1: Define the Intended Use

Start by identifying what the tray will actually be doing. Will it carry heavy plates? Does it need to be grease-resistant? Will it be displayed in a refrigerated case? Defining the “why” helps you immediately filter out hundreds of unsuitable options.

Step 2: Determine the Size and Quantity

Size is also the most critical factor. A tray that is too small won’t hold your items, while one that is too large may be difficult for staff to carry or may not fit in your storage racks. 

Also, you must decide on the quantity—ordering in bulk often lowers the per-unit price.

Step 3: Choose the Right Material

Material selection depends on both the aesthetics and functionality you want to achieve. 

For example:

  • Plastic is lightweight and easy to clean.
  • Paperboard and cardboard are eco-friendly and cost-effective for one-time deliveries.
  • Metal offers a premium look and high durability.
  • Make sure you choose the right material when ordering your trays. 

Step 4: Decide on Design and Customization

If you are ordering custom trays, this is the stage where you provide your artwork. You will need to decide if you want a simple logo or a full-color wrap. For standard trays, you may choose a color that matches your brand’s palette.

Step 5: Compare the Prices and Minimums

Most suppliers have a Minimum Order Quantity (MOQ). However, some others might have no minimum order quantity. Review the pricing tiers carefully. Ordering 500 trays may be cheaper than ordering 300 due to manufacturing setup configurations. 

Step 6: Provide Logistics Details

Once you are happy with the product and price, you must provide accurate shipping information. Consider whether your location can handle large freight deliveries or if you need smaller, individual shipments.

Step 7: Final Approval and Payment

The final step is reviewing a “proof” from the tray manufacturer. Once you sign off and submit payment, the order moves into the production queue.

The Checklist Before Ordering Trays

To make the process as fast as possible, have a checklist ready before you contact a supplier. 

Most manufacturers will ask for the following:

  • Tray type: Is the tray for hot food, cold storage, or non-food items?
  • Exact measurements: Length, width, and height in inches or centimeters.
  • Material: What material do you need for your food trays? 
  • Volume: The total number of units required for your initial order.
  • Budgeting: Your maximum spend per unit, including shipping costs.
  • Timeline: The specific date you need the trays by.
  • Custom requirements: Do they need to be recyclable, compostable, or dishwasher-safe?

By completing the checklist, you’re all set to order your trays. 

Common Mistakes to Avoid in the Ordering Process

Even experienced buyers can run into hurdles. Being aware of common mistakes in the ordering process can save you time and money.

Make sure you avoid the mistakes below. 

Choosing the Wrong Size

Don’t underestimate the space a “large” tray occupies. Always measure your tables, shelves, and delivery vehicles before committing to an exact tray size.

Ignoring Lead Times

Custom or bulk tray orders are rarely prime speed. Manufacturing and shipping can take days or weeks. Waiting until the last minute often results in high rush fees or settling for a product you don’t actually want.

Underestimating Weight Limits

If you are using trays for heavy items, ensure the material is sufficiently dense. A tray that bows or snaps under the weight of a meal not only fails to protect your items but also wastes money.

Forgetting About Storage

Large quantities of trays—especially non-nesting ones—take up a significant amount of square footage. Make sure you have warehouse or closet space to store your order.

Practical Tips for a Smooth Tray Ordering Process

To ensure you get the best possible result, keep these practical, professional tips in mind:

  • Order a sample first: Never place a massive order without seeing a physical sample. You need to feel the texture and test the strength in person.
  • Plan for overages: Always order about 5-10% more than you think you need. Trays can be damaged in transit or during busy shifts.
  • Get everything in writing: Ensure your quote includes shipping, taxes, and any plate-setup fees for custom printing to avoid “hidden” costs.
  • Check nesting capabilities: If storage space is tight, look for “stackable” or “nesting” designs that fit together to save space.

Final Thoughts

Understanding the ordering process for trays doesn’t have to be overwhelming. By clearly identifying your needs, selecting the right materials, and communicating effectively with your supplier, you can secure the perfect tools for your business or event.

Remember that a tray is more than just a piece of plastic or cardboard—it’s essential for your service and a reflection of your brand’s quality. Taking the time to plan your order today prevents logistical headaches tomorrow, allowing you to focus on what you do best: serving your guests or customers. Ready to order your custom trays? Contact Dream Custom Boxes today!

FAQs

What are trays, and why do businesses order them? 

Trays are flat, shallow platforms designed to hold, carry, or display items. Businesses order them for catering, food packaging, medical & laboratory use, corporate events, and retail & industrial applications.

What are the popular types of trays? 

The popular types of trays include food service & cafeteria trays, catering & party trays, aluminum trays, disposable trays, and custom-branded trays. 

What are the steps in tray ordering process? 

The steps in tray ordering process are: define the intended use, determine the size & quantity, choose the right material, decide on design & customization, compare the prices & minimums, provide logistics details, and final approval & payment.

What’s the most cost-effective tray material to order? 

Paperboard and cardboard materials are eco-friendly and cost-effective to produce trays for one-time deliveries.

Recommended Articles